Privacy Policy

Version 1.0 — Effective 17 October 2024

1. Scope

This Privacy Policy describes how MeerKat collects, uses, and shares personal information. It applies to all users of the MeerKat platform.

2. Information We Collect

  • Account data (email, name)
  • WhatsApp messages from connected channels
  • Contact names and phone numbers
  • Usage analytics and activity logs

3. How We Use It

We use collected information solely to provide the service: AI responses, knowledge retrieval, task tracking, and analytics. We never sell your data to third parties.

4. Data Retention

Data is retained for the duration of your active subscription plus 30 days. Backups are rotated within 30 days.

5. Your Rights

  • Access your data (export anytime)
  • Correct inaccurate data
  • Delete your account and all data
  • Withdraw consent (close account)

6. Cookies

We use essential cookies for authentication. No tracking cookies.

7. Changes

We may update this policy. We will notify users of material changes via email or the dashboard.